Shipping Policy

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Shipping Policy

Thank you for choosing AnnuDecor.com. We are committed to delivering your products in a timely and efficient manner. This Shipping Policy outlines important information about our shipping practices and procedures.

Shipping Methods and Availability:

We offer shipping services to select locations within India. The availability of shipping options and delivery timelines will be displayed during the checkout process. Please ensure that you provide accurate and complete shipping information to avoid any delays or delivery issues.

Order Processing Time:

Once your order is placed and payment is confirmed, our team will process and pack your items with the utmost care. Order processing typically takes 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the following business day.

Estimated Delivery Time:

The estimated delivery time is calculated from the date of dispatch and depends on the shipping destination. While we strive to ensure timely delivery, please note that actual delivery times may vary due to factors beyond our control, such as weather conditions, customs clearance, or unforeseen events.

Shipping Charges:

Shipping charges will be calculated based on the total weight of your order, the shipping destination, and any applicable taxes or customs fees. The shipping cost will be displayed during the checkout process before you finalize your purchase.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number or a link to track your shipment. You can use this information to track the progress of your delivery on the respective courier service provider's website.

Shipping Restrictions:

Please note that certain products may be subject to shipping restrictions or additional documentation requirements based on local laws and regulations. We reserve the right to cancel orders or make necessary adjustments if there are any shipping restrictions or legal constraints associated with the ordered products or shipping destination.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work closely with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible. Please provide detailed information and, if possible, attach photographs showing the condition of the package and the damaged items.

Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please contact us using the following information:

Email: support@annudecor.com Phone: +91 8956502286

  1. Shipping Locations

We currently offer shipping services to addresses within India.

  1. Order Processing Time

a. Order Confirmation: Once you place an order on our website, you will receive an order confirmation via email. This email will include the details of your order, such as the products ordered, shipping address, and contact information.

b. Order Processing: We strive to process and ship orders as quickly as possible. Please allow 5-8 business days  for us to process your order and prepare it for shipment. During peak seasons or promotional periods, processing times may be slightly longer.

  1. Shipping Methods

a. Shipping Partners: We work with reputable shipping partners to ensure the safe and timely delivery of your order. The shipping carrier will depend on various factors, including the destination and the size/weight of the package.

b. Estimated Delivery Time: The estimated delivery time will depend on the shipping method selected at the time of checkout and the destination address. Please note that the estimated delivery time is an approximation and may be subject to unforeseen delays due to factors beyond our control, such as customs clearance or extreme weather conditions.

  1. Shipping Charges

a. Shipping Fees: The shipping fees will be calculated based on the total weight, dimensions, and destination of your order. The shipping charges will be displayed during the checkout process, and you will have the opportunity to review them before confirming your order.

b. Customs and Duties: Please note that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These additional charges, if any, are the responsibility of the recipient and may vary depending on the country's customs policies. Please check with your local customs office for more information.

  1. Shipment Tracking

a. Shipment Tracking Information: Once your order has been shipped, we will provide you with a shipment tracking number and a link to track your package. You can use this information to monitor the status and progress of your shipment.

b. Delivery Notifications: Depending on the shipping carrier and service, you may receive delivery notifications via email or SMS regarding the estimated delivery date and any updates or changes to the delivery schedule.

  1. Shipping Issues and Support

a. Shipping Errors or Damages: In the rare event that you receive a damaged or incorrect item, please contact our customer support team immediately. We will work with you to resolve the issue and arrange for a replacement or refund, as appropriate.

b. Delivery Issues: If you experience any delivery-related issues, such as a lost package or a delivery attempt failure, please notify us promptly. We will assist you in resolving the matter by contacting the shipping carrier and providing the necessary support.

  1. Contact Us

If you have any questions or concerns regarding our Shipping Policy or the shipping process, please contact us using the following details:

Phone: (+91) 772 095 0001 / 701 826 3056 Email: info@annudecor.com Address: Solan, shamti near sai mandir rajgarh road, Pincode: 173212

We are committed to providing you with a positive shopping experience and will do our best to address any shipping-related inquiries or issues.

This Shipping Policy was last updated on [Date].

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