Refund and Returns Policy

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Return & Refund Policy

Thank you for shopping at AnnuDecor.com. We value your satisfaction and strive to provide you with high-quality products. If, for any reason, you are not entirely satisfied with your purchase, we are here to help.

Returns:

You have the right to return the product within 30 days from the date of purchase. To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Please ensure that any seals or protective stickers remain intact.

To initiate a return, please contact our customer support team by email at support@annudecor.com or call us at +91 8956502286. Our team will guide you through the return process and provide you with the necessary instructions.

Please note that you may be responsible for the return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of the item.

Once we receive the returned item and verify its condition, we will process the refund within a reasonable timeframe. The refund will be issued to the original payment method used during the purchase.

Refunds:

Upon approval of your return, you will be eligible for a refund. The refund amount will exclude any shipping charges unless the return is due to a defect or error on our part.

The refund will be processed back to the original payment method used during the purchase. Please note that the time it takes for the refund to be reflected in your account may vary depending on your payment provider.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately upon receipt. We will gladly replace the item or offer a refund, including any applicable shipping charges. Please provide detailed information and, if possible, attach photographs showing the damage or defect.

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item for a different one, please follow the return process outlined above and place a new order for the desired item.

Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please contact us using the following information:

Email: support@annudecor.com Phone: +91 8956502286

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